Right of withdrawal

Right of withdrawal & Notice of withdrawal 

(1)  In the event that you are a consumer within the meaning of § 13 BGB (German Civil Code), i.e. you make the purchase for purposes which can predominantly not be attributed to your commercial or self-employed professional activity, you have a right of revocation in accordance with the following provisions. 

Right to cancel for digital content

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day of the conclusion of the contract.
To exercise the right to cancel, you must inform us

MSOfficehandel UG,

Jahnstr. 1,

31162 Bad Salzdetfurth

E-Mail: [email protected]

Phone: 0800 0869290

of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or email).
You may use the attached model cancellation form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than
14 days from the day on which we are informed about your decision to withdraw from this contract.
 
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
 
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
 
You may use the attached model cancellation form, but it is not obligatory.
 
The right to cancel does not exist for the following contracts:
  • Contracts for the supply of goods that are made to the consumer’s specifications or are clearly personalised.
  • Contracts for the supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.
 

Right of withdrawal for goods

You have the right to revoke this contract within fourteen days without giving reasons. The period begins from the day on which you or a third party other than the carrier and designated by you have taken possession of the goods.

Exercise of the right of withdrawal

To exercise your right of withdrawal, you must

MSOfficehandel UG,

Jahnstr. 1,

31162 Bad Salzdetfurth

E-mail: [email protected]

Phone: 0800 0869290

inform us by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached model revocation form for this purpose, but this is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.



pattern withdrawal form

 

If you want to cancel the contract, please fill out this form and send it back to us.

Company:

Address:

E-Mail:

Fax:   

 

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*):

 

Ordered on (*)/received on (*)

 

Name of the consumer(s):

 

Address of the consumer(s):

 

   

Signature of the consumer(s) (only for paper communication)

 

Date

   

(*) Delete as applicable.

 

Viewed