Right of withdrawal
Right of withdrawal & Notice of withdrawal
(1) In the event that you are a consumer within the meaning of § 13 BGB (German Civil Code), i.e. you make the purchase for purposes which can predominantly not be attributed to your commercial or self-employed professional activity, you have a right of revocation in accordance with the following provisions.
You have the right to revoke this contract within fourteen days without giving reasons. The period begins on the day on which you or a third party named by you, other than the carrier, have taken possession of the goods.
Right of withdrawal exercised
In order to exercise your right of withdrawal, you must inform us
MSOfficehandel UG (limited liability),
31162 Bad Salzdetfurth
Phone +49 800 1100077
inform you of your decision to revoke this Agreement by means of a clear statement (e.g. a letter, fax or e-mail sent by post). You may use the enclosed sample revocation form, which is not required.
In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Following the withdrawal
If you revoke this Agreement, we will refund to you all payments we have received from you, including delivery charges (except for any additional charges arising from the fact that you have chosen a method of delivery other than that offered by us, which may be different from the one offered by us);You shall reimburse us immediately and at the latest within fourteen days of the date on which we received notification of your revocation of this Agreement. For this payment we shall use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this payment.
We may refuse payment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.
You shall return or deliver the goods to us or to us immediately and in any case no later than fourteen days from the date on which you notify us of the revocation of this contract. The period shall be deemed to have been observed if you dispatch the goods before expiry of the period of fourteen days.
You shall bear the direct costs of sending the goods.
They shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods which is not necessary for the examination of their nature, properties and function.
(2) The right of revocation does not apply in the case of
- Delivery of goods which are not prefabricated and for the manufacture of which an individual design is required.